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Privacy Policy

1. Introduction

ORATRIX Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website (www.oratrix.co.uk), and your rights in relation to your personal information.

ORATRIX Ltd is registered in England & Wales (Company No: 16621235).
Contact Email: oratrixtraining@gmail.com
Contact Number: 077 8911 0614

 

2. What Information We Collect

We may collect and process the following types of personal data when you interact with our website:

  • Name, email address, and contact details provided through enquiry forms.

  • Information provided during course registrations or newsletter sign-ups.

  • Technical data such as IP address, browser type, and usage data collected through cookies.

  • Any information you voluntarily provide through forms or email correspondence.

 

3. How We Use Your Information

We process personal data for the following purposes:

  • To respond to your enquiries and provide information about our services.

  • To process course registrations and manage your learner account.

  • To send updates, newsletters, and relevant course information (if you have consented).

  • To improve our website performance and user experience.

  • To comply with legal obligations and regulatory requirements.

 

4. Legal Basis for Processing

We process personal data based on the following lawful grounds:

  • Consent — where you have given explicit consent for us to contact you.

  • Contractual necessity — to fulfil our obligations in delivering training and certification services.

  • Legal obligations — to comply with regulatory and awarding body requirements.

  • Legitimate interests — for website security, improvement, and operational efficiency.

 

5. Data Sharing

We may share your personal data with:

  • Awarding bodies (e.g., Laser Learning Awards) for the purposes of learner registration and certification.

  • IT service providers who support our website and systems.

  • Regulatory bodies where required by law.
    We will never sell your personal data to third parties.

 

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Access to personal data is restricted to authorised personnel only.

 

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, or operational needs. Specific retention periods are outlined in our internal Data Retention Policy.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request rectification of inaccurate data.

  • Request erasure of your data (“right to be forgotten”).

  • Restrict or object to processing of your data.

  • Request data portability.
    You can exercise these rights by contacting us at oratrixtraining@gmail.com.

 

9. Cookies

Our website uses cookies to enhance user experience and collect anonymous analytical data. You can control cookie settings through your browser preferences.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

 

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
📧 Email: oratrixtraining@gmail.com
📞 Phone: 077 8911 0614

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